Wayne State University Jobs

Alumni Manager Goldman Sachs 10,000 Small Businesses Program

Wayne State University is searching for an experiencedAlumni Manager Goldman Sachs 10,000 Small Businesses Programat its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Job Purpose

The Alumni Manager works collaboratively to manage and execute the national alumni program for small business owners who have graduated the program in their market. The mission of the alumni program is to provide continued business education to help graduates grow their businesses, create a community of active alumni through meaningful engagement, and to capture and elevate the impact of the program through data, storytelling, and thought leadership opportunities. The Alumni Manager reports to the Executive Director or designee.

Essential Functions

Plan, promote, and be accountable for the successful execution of the alumni continuing education programming (e.g. local meetups, clinics, and one-year reunions) including meeting or exceeding attendance and evaluation benchmarks with the support of other members of the program team.

Assume the lead responsibility for the multi-faceted system of data collection and reporting on alumni including the alumni measurement and evaluation (M&E) diagnostics as well as other surveys and research/requests for information. This involves adhering to a lockstep outreach and communication process to drive response rates to alumni M&E surveys.

Build relationships with program graduates and stay informed and document updates to their businesses (including but not limited to news, awards, press, challenges, and location/contact information changes). Proactively reach out to alumni to learn about their businesses and any updates and document those updates in the program CRM.

Keep accurate records on the implementation of the alumni program goals and share this information (e.g. program dates, attendance, evaluations, etc.) in a timely fashion with national partners in accordance with the national alumni program guidance.

Attend select modules of the program to meet and network with program participants (future alumni) including to present and answer questions about the alumni program, the program online platform, and to aid in recruitment efforts by soliciting program referrals.

Implement the national alumni program for local graduates of 10,000 Small Businesses as designed and advised by the Goldman Sachs Foundation and the national program partner for the alumni program, Babson College.

Perform other related duties as assigned.

WORK CONTEXT

Job Reports to: Director.

Leadership Accountability: Implements operating plans.

Organizational Accountability: Manages work group within a sub-unit of a department.

Financial Accountability: Monitors expenditures.

Customer Accountability: Interfaces with customers inside the S/C/D.

Freedom to Act: Subject to general input from supervisor.

Qualifications:

MINIMUM QUALIFICATIONS

Education

Bachelor's degree.

Bachelor’s degree required from an accredited university preferably in business, entrepreneurship, community or economic development, public relations, marketing, or related field.

Advanced degree in business or related field preferred.

Experience

Intermediate (3 to 4 years job-related experience).

Minimum three (3) years of relevant work experience with small business or entrepreneurship such as training, consulting, or ownership with experience in community building, event planning, project management, and program planning is required.

Knowledge, Skills, and Abilities

Strong communication and interpersonal skills with ability to build and maintain strong working relationships.

A demonstrated understanding of and sensitivity to cultural differences across a wide range of stakeholders and successful experience communicating and collaborating in a diverse setting is required.

Previous event promotion and marketing experience is required.

Must have strong time management skills, a customer service orientation, and high attention to detail.

Experience teaching or facilitating educational sessions in-person and/or online especially business educational programs is preferred.

Demonstrated experience managing multiple tasks/projects at a time while maintaining high attention to detail.

Possesses a “growth mindset” and is open to new ideas and ways of working from all members of the program.

Works independently to solve problems; looks for opportunities to take on responsibility; takes thoughtful risks; and effectively acts on new and ongoing initiatives, objectives, and solutions to gain positive results.

Anticipates and effectively handles change; demonstrates willingness to try new skills and challenging tasks; and is flexible in changing conditions.

Significant experience with and strong comfortability with technology including proficient computer skills and proficiency with Word, Excel, PowerPoint is essential. Experience with and/or a willingness to learn Google Drive and Salesforce is also necessary.

Comfortability with social media platforms and other applications is helpful in this role.

School/College/Division:

H36 - VP Economic Development

Primary department:

H3103 - VP Economic Development

Employment type:

• Regular Employee

• Job type: Full Time

• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Annual Salary

• Salary hire maximum: $46,400

Working conditions:

Normal office environment.

Job openings:

• Number of openings: 1

• Reposted position: No

• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Equal employment opportunity statement:

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.